All orders are charged a flat rate shipping fee, which includes all applicable shipping fees as well as insurance for the full value of the product including insurance covered due to damage/loss of product.
Some items in our inventory, including Alpacka Rafts, are built to order. If you order such specialty items, our staff will contact you regarding shipping timelines after your place your order. If you have any special instructions or specific shipping deadlines, please let us know in the notes section of the Checkout page. If for any reason, you require to speak to sales representative, please visit our contact us page.