Unless you plan on picking up orders in-store, all orders are shipped via FedEx within two business days. All shipping fees include priority shipping, tracking, as well as insurance for the full value of the product including insurance covered due to damage/loss of product.
All rental equipment shipping rates are inclusive of delivery and return shipping. Once your rental period is over, you will be issued a return label with a scheduled pickup time. Failure to return any items past the date of your rental period, you may be charged for additional days or lose your deposit. If for whatever reason you have difficulty arranging a return, please contact the Mt Waddington’s team immediately.
Some items in our inventory, including Alpacka Rafts, are built to order. If you order such specialty items, our staff will contact you regarding shipping timelines after your place your order. If you have any special instructions or specific shipping deadlines, please let us know in the notes section of the Checkout page. If for any reason, you require to speak to sales representative, please visit our contact us page.