Free at all our stores
In-Store Pickup
Order online and collect from Whistler or either of our Chilliwack stores.
How does in-store pickup work?
How does in-store pickup work?
Choose pickup at checkout and select your store. Please allow 5–7 days for stock to be transferred, and a team member will call you when your order arrives.
How long will you hold my order?
How long will you hold my order?
Orders are held for 30 days from the day of purchase. After 30 days, uncollected orders are cancelled and refunded.
What do I need to bring?
What do I need to bring?
Please bring photo ID to collect your order.
Free over $149.99
Shipping Within Canada
We ship across Canada with Canada Post and UPS.
Standard shipping
Standard shipping
- Orders up to $149.99: $25.99 flat rate
- Orders over $149.99: FREE
- 3–9 business days
Express shipping
Express shipping
- $39.99 flat rate
- 2–5 business days
- Free shipping doesn't apply to Express
What counts toward free shipping?
What counts toward free shipping?
Your order total after discounts and before taxes. A surcharge may apply to exceptionally remote addresses, and oversized items are charged separately (see Oversized Items).
USPS, rates in CAD
Shipping to the USA
US orders ship with USPS.
USPS Standard
USPS Standard
- $49.99 CAD flat rate
- 4–8 business days
USPS Express
USPS Express
- $79.99 CAD flat rate
- Delivery time calculated at checkout
Will I pay duties or taxes?
Will I pay duties or taxes?
US orders may be subject to import duties, taxes and customs processing fees when the package arrives. These are the responsibility of the receiver. We can't estimate these charges, so please check with your local customs office.
Worldwide
International Shipping
We ship internationally with Canada Post and Purolator.
How much does international shipping cost?
How much does international shipping cost?
International rates are calculated at checkout based on your destination and the size and weight of your order.
Will I pay duties or taxes?
Will I pay duties or taxes?
International orders may be subject to import duties, taxes and customs processing fees when the package arrives. These are the responsibility of the receiver. We can't estimate these charges, so please check with your local customs office.
Can you ship large or specialist items?
Can you ship large or specialist items?
Yes. For large or specialist items, get in touch and we'll help arrange the shipment.
Skis, poles and packrafts
Oversized Items
Some items are too big for our standard rates.
How is shipping calculated for skis and poles?
How is shipping calculated for skis and poles?
Shipping for skis, poles and other oversized items is calculated at checkout based on size, weight and destination. Free shipping doesn't apply to oversized items.
How much does it cost to ship a packraft?
How much does it cost to ship a packraft?
Packrafts ship for a $19.99 flat rate within Canada on orders over $1,000. Otherwise, the rate is calculated at checkout.
Not sure what your order will cost to ship?
Not sure what your order will cost to ship?
Send us a message before you order and we'll give you a quote.
30 days to decide
Returns & Warranty
Changed your mind or have an issue with your gear? Our returns and warranty policy has everything you need to know.
How do I return or exchange an item?
How do I return or exchange an item?
You have 30 days from the original purchase date to return items in like-new condition. Return shipping costs are the customer's responsibility. Our Help Centre has the full details and how to start a return.
Real people, real advice
Get in Touch
Our team is out using this gear every weekend. Visit one of our stores, give us a call, or send a message below and we'll get back to you.
Chilliwack – Vedder Rd
Chilliwack – Vedder Rd
5643 Vedder Rd, Chilliwack, BC V2R 3N5
604-846-1984
info@mtwaddingtons.com
Monday – Sunday 10:00–18:00
Chilliwack – Sasquatch Alley
Chilliwack – Sasquatch Alley
101-9270 Sasquatch Alley, Chilliwack, BC V2P 0J6
604-402-9446
info@mtwaddingtons.com
Monday – Sunday 10:00–19:00
Whistler – Lorimer Road
Whistler – Lorimer Road
113-4350 Lorimer Road, Whistler, BC V8E 1A5
604-972-0866
Info.whistler@mtwaddingtons.com
Monday – Sunday 09:00–19:00
